Effective December 15, 2021
LAST UPDATED December 15, 2021
Except as expressly stated otherwise, we make our Services available for the purpose of providing useful information to the general public, and not for the purpose of providing health care services. These Services are provided to you as a consumer, and not as a patient of Andala. In some circumstances, information we may use or disclose may also constitute Protected Health Information (“PHI”) pursuant to the Health Insurance Portability and Accountability Act (“HIPAA”). In these circumstances, we will treat your PHI in accordance with our Notice of Privacy Practices, which applies to our delivery of health care or other HIPAA-related services to Andala patients. Certain of our Services may offer on-line, self-help and/or educational tools and require users to register for an online account, but our Services are not intended to serve as vehicles for providing medical advice or health care services. Please consult your physician regarding your specific diagnosis, treatment, diet, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Information We Collect:
Types of Your Information we may collect include:
We may collect device-specific information when you visit our Sites or use our Apps. This includes information such as Internet Protocol (IP) address, hardware model, operating system, unique device identifiers, and mobile network information. We may also associate the information we collect from your different devices, which helps us provide consistent Services across your devices.
Other Types of Your Information:
Communities, Blogs, and Other Public Forums:
Andala’s Services may feature public forums or other community areas where users with similar interests or medical conditions can share information. We may also offer moderated on-line discussions. Such communities and discussions are for informational purposes only and do not constitute medical advice. These communities and discussions are open to the public and should not be considered private.
Any information you choose to share in our on-line communities and discussions is, by design, open to the public and is not private; therefore, you should think carefully before sharing any sensitive information, including information about your health. What you share can be seen, disclosed to, or collected by third-parties and may be used by others in ways we cannot control or predict, including to contact you for purposes you have not authorized.
How We Use Your Information:
We may use Your Information in various ways, including:
Newsletters, Emails and Text Messages:
When you register for an account or certain other actions through our Services, you may be given the option of receiving recurring informational/promotional newsletters or other emails from Andala or our business partners. In order for you to subscribe to these emails, we will ask for your contact information. You can unsubscribe from Andala emails at any time by simply following the directions included at the bottom of each email or by editing the information you entered when you registered. Please note that if you do unsubscribe from receiving marketing-related emails from us, we may still need to send you important administrative messages. You cannot opt-out from receiving these administrative messages.
You can opt-out of text messages to which you have subscribed. The simplest way to opt-out of receiving text messages is to reply “Stop” to any text message you receive from us. We will implement your request as soon as reasonably practical but no later than 30 days from the date of such request.
How We Disclose Your Information:
The following describes the purposes for which we may share Your Information, and who we may disclose it:
How We Interact With Third Parties:
Links to Third-Party Websites:
Additionally, Andala may use YouTube’s API services to deliver video content. When viewing or accessing content on YouTube, your actions and Your Information collected on the services may be subject to YouTube’s Terms of Service.
Social Media Plugins:
Andala’s Services may use social media plugins to enable you to easily share information with others. When you visit a website, the operator of the social plugin can place a cookie on your computer or device enabling that operator to recognize individuals who have previously visited that website. If you are logged into a social media account while browsing our Services, the social plugins allow that social media company to receive information about your use of our Services. Social plugins also allow the social media company to share information about your activities when using our Services with other users of their social media website. Andala does not control any of the content from social media plugins. For more information about plugins from other social media websites you should refer to those companies’ privacy policies.
How We Protect Your Information:
Andala’s Services incorporate safeguards to help protect the security and privacy of Your Information. Andala employs certain procedural and technological security measures designed to protect Your Information from unauthorized access and disclosure. We may use encryption, secure sockets layer (SSL) technology, internal restrictions, risk management programs, or other security measures. However, no security system is impenetrable, and transmission of information over the Internet is not completely secure. While we take steps to protect Your Information, we cannot guarantee its privacy or security. If you have any questions about the security of Your Information, please contact us.
Andala’s Services are intended for adults age 18 and older, and are not intended to attract children. Andala will not knowingly collect Your Information from any person we actually know to be under 18 years old. If you are under the age of 18, do not use the Services or provide any information through our Services.
Do Not Track Signals:
Some web browsers may transmit “do not track” signals to websites with which the browser communicates. Our Services do not currently respond to these “do not track” signals.
We strive to maintain the accuracy of Your Information, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us any such information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date.
To make changes or delete Your Information, to delete your account, or for other requests or issues, please contact us.
Your Privacy Rights under California’s Shine the Light Statute:
California Civil Code Section 1798.83, entitles California customers to request information relating to whether a business has disclosed Your Information to any third-parties for the third-parties’ direct marketing purposes. Andala will not sell or transfer Your Information to third-party companies for their direct marketing purposes without your consent. California users who wish to request further information about our compliance with this statute or who have questions may contact us.
Your Privacy Rights:
Certain privacy laws may provide you with rights related to Your Information and Andala’s processing of Your Information. Your privacy rights may include the following:
You can submit your request(s) by emailing [email protected]
Andala will contact you to confirm receipt of your request and provide any additional steps needed to verify your identity and/or the scope of your request.
An authorized agent may submit a request on your behalf. In response to a request submitted by an authorized agent, Andala may request (a) verification of your identity, and (b) written proof that you have permitted the authorized agent to act on your behalf.
Andala will not discriminate against you for exercising your rights as provided under applicable laws or regulations.
Andala does not sell Personal Information to 3rd parties, and has not sold Personal Information for a commercial or business purpose in the previous twelve (12) months, including any Personal Information of minors under sixteen (16) years of age.
Retention of Your Information: